Broadband Everywhere with Cindi and Shannon

Broadband – what we have today, isn’t enough for tomorrow…

State Library got a Bill and Melinda Gates grant to promote broadband access across the state, working with ALA, so also a national initiative.  Committee included broad perspectives and constituencies to help build advocacy and training pieces, including librarians, league of municipalities, etc.

Show and Tell of What we Have, Where…

  • Rossville – 10 Mb at library, 2 other sources of free internet in town
  • Carbondale – T-1, but 2 other providers. Looking at adding more, regardless of Kan-ed. No other free in town.
  • Jim at Joco – Cable connection at home slows down in the evening.  Jim uses his phone to access the catalog at the library through their wireless.
  • Cindi Story – KCKCC connection to Internet 2 yesterday morning was worse than from Salina and Dodge
  • Lawrence – Brenda switched from DSL to ATT U-verse cable at home and can watch Netflix again.
  • Me – I decreased my Knology cable b/c I use 3G on my smart phone.
  • Oskaloosa – T-1 with 8 computers at library, going to increase through CenturyLink soon (woot).  Highway folks have DSL, but if you are off the road, you have Dial up!
  • Delaware Township Library – Nothing at home, T-1 and CenturyLink DSL at the library. Only hotspot in town.
  • Johnson County Library – Unknown at library, Knology at home and phone use
  • Richmond – T-1 at library, can get CenturyLink at home, had CenturyLink in library prior.  Community’s farmville expert = Library!  Only hotspot.
  • Overbrook – T-1 and 8 Mb at library, nothing at home, only hotspot
  • Linwood Country – Rural LV county DSL. Only hotspot.
  • Baldwin City – 2 T-1 from Kan-ed, CenturyLink at home, Baker University and McDonald’s.  May use MediaComm at home in the future.
  • Linwood Library – TimeWarner at home, Kan-ed T-1 and Knology cable at library. Only HS.
  • Sabetha – Nothing at home – expensive wireless the only option.  T-1 for public and Rainbow cable for staff.  Upgrade Rainbow, if needed.  Other wifi – hotel, coffee shop.  (How much Cable??)
  • Osage City – CenturyLink at home. Maybe 2 hotspots in town, not sure.
  • Burlingame – T-1 at library, nothing at home, local restaurant has other free wifi.
  • McLouth – Smart phone at home, T-1 for staff and 6 patron computers (getting slow). Need $$ for CenturyLink.
  • Silver Lake – DSL at home for Netflix and games (slows down periodically), T-1 for staff and 2 Macs, 10 Mb DSL for other patron computers and wifi.  Maybe one other hot spot.  Upgraded w/ CL if needed.
  • Holton – Through USD336, T-1 for wireless, options (not free like USD connection), DQ hotspot with purchase and City Park!  CenturyLink at home.
  • Troy/Doniphan – T-1, Rainbow, Hughsnet at home.  Only hotspot in the branches.
MapsPublic Library Internet Connection Speeds – 33 locations/364 have under T-1 speeds v. ConnectKansas Map (used to kill Kan-Ed with bloated figures)
  • Who is giving you the Speed?  What does 10 Mb mean??  Upload and Download speeds are needed.  Know what is available and how much it costs.
  • SpeedTest  (or this other one) your own connection regularly – when it’s not being used AND during peak times
  • Handouts on Web site.
Matrix – Recommendations form National Broadband Plan – basic residential connection of 4 Mb, 1 Gb for ‘anchor institutions’ – not there yet…
  • Jim helped put this together, with Peter and the Committee – we talked a lot about this…
  • We added this chart to the new Accreditation Standards (woot)
  • Analyze ALL of your connections (Staff PC’s and Public PCs if they’re on different ISPs)
  • Minimum – good access to most folks most of the time v. Short Range Optimum which is good access to all users almost all of the time.
Broadband EverWhere: Libraries Connect KansaNs
  • Training Manual = Tool Kit (print off the manual from the Web site)
  • Stories – Brainstorm, share, school stories, Fun part of this project. Cindi and Shannon are collection stories as they train across the state
  • Reading Room with great Advocacy materials, papers, including one on “Inclusive Communities” and “Maximize the Potential of Your Public Library” as a way to make yourself integrated into the community.
Stories with Shannon – Broadband isn’t the sexiest topic, but What Different Does Adequate Broadband Make?  A helluvalot.
  • School Stories – Lindsborg has a community training lab at the school that is open to the townsfolks for a small fee, staffed by students.  El Dorado District – laptops for HS students 24/7 and iPods for Middle Schoolers to use at school
  • Health Stories – KU Telemedicine Center stories – Mental health help through videoconferencing, especially for kids.  Kids don’t care that the kid is on a screen, not a chair.  Autism diagnosis through remote observation story, kinda cool, too.  Lady with Ovarian cancer ‘telehealthed’ to her doctor in Hays from Sharon Springs.
  • Public Library Stories – Culture of Privacy in PL’s…lead to fewer stories.  Businesses in your Community who rely on Internet Access for their success?  jewelry makers, gift shops, (Lawrence) and Munden’s  Other stories – Nurse certification at Council Grove, online students getting GEDs, Manhattan Public Library users running their business using library’s Internet (eBay business, painter, clock maker).  Start-ups using the library’s Internet to get going, then turn into customers of local providers after they can afford Internet at HOME!  I like that story.
  • Our Stories –
    • Kay served on School Board and knows many of those kids are without Internet at home, but they still need to finish assignments at the library and she helps them.
    • When I was at Tongie, Michael came in to use a BNSF emulator on our computers to schedule work on the Railroad, leading eventually to a promotion.
    • Additional classes offered through videoconferencing/Elmer and “enhanced learning experiences” – connect with NASA, for example (Kan-ed High Def backbone)
    • Test proctoring via Kan-ed at Sabetha.
    • Oskie – Guy came in everyday for weeks to job search, said Thank You when he finally got a job!
    • “Rich field for Advocacy”
    • eGovernment – At a Dept. of Revenue presentation and discussion, Laura and Cindi had to explain to the DoR that folks go to LIBRARIES to get tax forms and help.
    • State Employees on state insurance, the Health Policy Authority folks are telling HR people that online filing of health insurance of all groups this year…so even more patrons coming to libraries seeking help to fill out forms.  “Go and the Librarians will HELP you fill out the form.”
    • Any Telemedicine stories?  Carbondale had telemedicine at their school, but it was cut.  They would connect to the doctor (at the School nurse) and they would have an Rx ready when you pick them up!  Camera into the ear…camera into the throat.  CUT. So Sad…
    • Any Global Businesses based in your area?
    • Burlingame is getting a Bridal Store (online business start up).
    • Customer loyalty with companies from hometown, if they have an Internet business. (Waxman Candles, Footprints, etc.)  Joco the only growing county in Kansas!!
    • Richmond Board member making hairbands – through FB is selling her stuff.  Etsy for Crafters.
    • Aging population = important to have broadband for Senior health, training, companionship, and legal services.
    • ElMER for depositions and
    • Videoconferencing job interviews – anyone using Skype?  Do you have a place for them? Laptops for them?  How do we help people with these new needs?
    • Telecommuting from Rural communities IF they have the broadband.  Another way to help keep young families in rural communities.
Tool Kit (may look a lot like Turning the Page’s)
  • Primary and Supporting Themes
  • Broadband Access impacts: Economic prosperity | education | health and wellness | quality of life | e Government
Now we have the tools to advocate that we can share with Board, staff, Friends and patrons.

NEST 2011 – Barn Babes Day 2

Day 2 of NEST –

 “Reading for Grownups” – Patti Poe, Topeka and Shawnee County Public Library

  • Adult Summer Reading – Online registration – adult registered first, then registered their kids.  Nook as grand prize. Weekly prizes for adults, too (from local businesses).  $500 for adult summer reading – use to buy bags or give-aways and 2 programs.  1,300 participated.  Had to read 8 books and write at least one book review.
  • Big Read – NEA Grant program.  Work far in advance – working on 2013, so grant money comes 2012. Great Gatsby.
  • In the Library:
    • Book Displays – staff take turns creating book displays.  Mystery books (wrap un-circed best sellers and write a blurb on the mystery cover). Non-fiction that aren’t circing well. Put a book face-out and they’ll give it a chance.  Staff are charged will filling ANY empty slat/face-out book display with something that looks newish and fits.
    • New Books/Media – All AV and new books in one area – busiest
    • Neighborhoods – Designed for browsing subject areas.  Travel, Health, Crafts, Lawn & Garden, Wedding, display space within the neighborhood shelves.  Includes magazine, books, wedding music CDs – one stop shop for wedding info.  Grouped together by topic (Dewey-light).  They take the Neighborhood info out – Bridal fairs, for example.  In future, they want street signs showing where the neighborhoods are.
    • Book Page – Subscription with library info and book reviews.
    • Programs – All programming is tied to collection and books are pushed at the program.  Japanese Tea Ceremony – so books on tea, Japan, ceramics?, and Japanese tea ceremonies…  Also have programs centered around Neighborhoods.
    • Authors/Books – Book discussion groups (4 different each month), Book Group in a Bag (120 kits check out for 6 weeks), and Author Programs – let them sell and sign books.
  • Online:
    • Virtual Bookshelf  
    • Blogs – Goodreads group – online book club for adults, Tweets, genre-blogs
    • PEARLS – Personalized reading lists, customized RA, Webform, different staff help, depending on customer requests
    • Novelist – Featured Top 10
    • HUSH – Weekly podcast by Lissa Staley and Thad Hartman with guests
    • Ebooks/Digital content – Links to OverDrive, instructions, etc.  They are discussing in house what to do about the demise of Audiobooks, Music and More – Jim says we’ll be discussing this as well, with Gina.  Woot.
    • Staff Email – Add “what I am reading now” to their signature line
    • Vodcats – Coming soon – pilot will feature a librarian.
    • Banners/Marquees – Web banners related to events, posts, programs, author visits, etc.
    • Special Book Events: Edible Book Contest (food based on book titles) and Altered Book Workshop and Contest (art project)
  • Discussion:
    • Adult Storytime – good short story read aloud, discussion after, invite folks to knit and drink tea while they listen.  Adults like to listen to people read aloud, too.  (Seattle Public idea).  Good for adult literacy, too – helps with GED takers if they can read-along.  May have a movie-tie in, like Shawshank Redemption.
    • Nursing home read aloud for 30-45 minutes – Adrienne does this at Rossville.
    • Nancy Pearl picks books to review from the ‘middle’ of the best-seller list.  She choses 12 and read the first 50 pages to pick the ONE book she ends up reviewing.
    • Silver Lake will try Adult Happy Hour from 5:30 to 6:30 – BYOB (bring your own book) – talk about what we’ve read and like.
    • Mary Cotton has a Thursday knitting club that meets – means they have more knitting/crocheting book circ!
    • Ben – everything in the library is upside down (displays, magazines, etc.) in October.  “A ghost did it.”  Or if they ask, staff says, “What, I don’t see anything wrong.”  Could do it for April Fool’s Day.
    • Have a rule in your Book Club to only read ONE book by an Author (in a genre)
    • Ask local coffee shop to donate free coffee for your Book Club.
    • Kansas Reads with Our Boys – Appeal to a different audience, tie to HS football? Going for national record for most consecutive wins…Topeka has an employee who played for that coach.  Any NFL players? There’s a cult around this Smith Center team.
    • Sabetha doing a Mark Twain program on Oct. 30.  Branson performer to portray Mark Twain.
    • Williamsburg Community Library has a quilt show Sunday, Oct. 9 from 3-6 pm and a picnic dinner.
    • Linwood doing a program “Cafe Philo” – based on a European movement where men get together and talk about philosophical issues in a structured way. Library offers goodies. 5-8 men gather and choose a topic the week prior.  “What is the nature of evil?”  or “What is the purpose of marriage.”  Rules, state their opinion, and stay on topic.  Other days they can get together to discuss whatever they want to talk about (cars, etc.)
What’s in the Cards for Children’s Programming? Stacey VanHouten from Basehor and Brenda Hough
  • Summer Reading Program stats – big increases in attendance.  Adult reading program attendance almost doubled.
    • Audiobooks grant from Dollar General Literacy Foundation at Sabetha with a focus on reluctant, early and disabled readers.
    • Valley Falls has flat attendance year-end/out but they play outside, organized games…”Farmer and the Dell” and water games WITH Kay.
    • Richmond had Adult craft time – some of the same ones the kids did, like worry dolls
    • Linwood issue – Had as many adults complete the program as kids and now she needs child small yellow t-shirts…
    • Troy had issues with iron-ons from SRP this year…
    • New Themes – Nighttime, “Between the Covers” for adults and Own the Night for teens.  Feb. 29 at TSCPL workshop
    • Make and Take – do more?  Idea share, make and take, brainstorming, multiple or both at the same time?  Multiple get-togethers.
    • Extension Office in Osage County – free programming centered around the theme.
  • Kansas Reads to Preschoolers with Chicka Chicka Boom Boom Nov. 13-19, 2011
    • Hiawatha kick off with Gov.’s wife b/c Bill Martin, Jr is from there.
    • Kick off on a Monday
    • Activities everywhere online.  Inflatable palm tree from Dollar General with stick-on letters ($2)
  • 6 by 6 – ALA has Every Child Ready to Read – Johnson County made that program more approachable
    • Target is parents, not book people…so “Take Time to Rhyme” rather than phonetic something or other
    • Library program – early ‘library’ program – Add to storytime
    • Web site dedicated to all pre-readers –
      • Print motivation: Have fun with Books
      • Print awareness: Notice print all around
      • Vocabulary: Talk, talk, talk to your children
      • Narrative skills: Tell stories about everything
      • Letter knowledge: Look for letters everywhere
      • Phonological awareness: Take time to rhyme, sing and play word games
    • Llama llama red pajama – Stacey shares her ideas around that book
      • Matching pajama activity – do colors match? do stripes match solid?  parent/child activity  – have the child find the matching pajama
      • Big multi-color illustrations on card stock – match the colors
      • Classroom packet from author’s Web site
      • Pajama concentration game – tops and bottoms flipped upside down made out of wallpaper samples
      • Make your own quilt (based on inside cover of book) – grid on a piece of paper
      • Activities are set up on the wall, in cubbies, on tables, everywhere in the library
    • JOCO Program includes (visit the Antioch Branch):
      • Recipe cards – HUG handout – How to guide
      • Talk about why and what you are doing while doing storytime – “Kids really enjoy rhyme and it’s good for their development” – and then do storytime with a rhyming book
      • Packs of cards with the 6 skills targeted to parents and caregivers (nice, nice full color illustrated cards)
      • Cards on the Web site in PDF format, too
      • Front is graphic and back includes TIPS for the parents
      • Interactive early literacy space in the library (Replace Thomas and legos with these learning-based/literacy-based activities)  Have bags to check out – activity bags with a book, toys, list of activities to do with the kids (3 wks)
      • Workshops next spring – Early February big workshops.  Web site up by the end of the year (with PDFs)
    • Potential partners: Parents as Teachers as a natural partner, NEKLS could facilitate sharing of the ideas and kits
Action! Action Planning – Brenda and Cindi Hickey
  • Handout: Action Plan: What is your goal?  Time to reflect on ideas heard during NEST. Time to ponder and plan…
  • Where are you, where do you want to be and what are the steps to get there…
  • Start with a SMART Goal –
    • Specific – who involved, what accomplished, where located, when time frame, which constraints, why – reason, purpose or benefits of accomplishing the goal
    • Measurable, – How are you going to measure success?
    • Attainable, – What’s most important?
    • Realistic, – Goal you are willing and able to achieve
    • Timely, – Give it a timeframe
  • What is happening right now and in 3 months
    • Action column – what are you going to DO
    • Who – who is accountable for the goal – plan in a group or partner
    • By When – what is the deadline
  • Ideas thrown out: 6 by 6 activities and bags and partners and more | YA Program

NEST 2011 – Beauties and Beasts at the Barn…just kidding

DIY Publicity & Promotion with Susan Brown, Lawrence Public Library Marketing Director

  • LPL’s strategic plan pushed marketing and promotion – new logo, new position for Susan, etc.
  • Free and Easy things libraries without a marketing director can do to promote/publicize the Library
  • Libraries are ‘pre-paid services’ rather than Free and we don’t really have something for everyone (think PlayBoy and ILL tee hee)
  • Susan believes that our Stories are the best asset and People – staff, patrons, volunteers, Board members, etc. “People think libraries are a books profession and they are not, they are a people profession.”

Top 10:

10. Write a good Press Release – One page, contact info, catchy title, write it like an article for them to just drop it in, hook (who, what, when, where, how, why), 2nd paragraph with quotes, 3rd boilerplate.  Written for events, programs, new service/collection, grant, staff awards.  Proofread them and email as an attachment, with text in the body.  Time it right and send it to the right person.

9.  Make Friends with the Media.  Susan called every media outlet in Lawrence and asked “What’s the best way to get our information out to you?”  Identify the one right person at each outlet/agency.  Bribe with pens and t-shirts.  Quotes, sources, and give them follow-up.  Be available for after-hours calls.  Channel 6 has a late night show – so Susan pitches shows related to the Library.   Go to them, don’t wait for them to come to you!  Pick the slow news day and pitch them a story.  Local bloggers in press releases – send to them, too.  Pays off in positive articles.

8. Leverage Free Resources – Use free community calendars (paper, visitors center, radio station, school calendar, chamber).  You can pull stories from the calendar…and you can train volunteers to help with this.  Buy one get one free advertising for non-profits.  ASK.

7. Tell a Great Story. Stories are the ‘good stuff.’  Who is the public fascinated by?  Children’s librarian? Your building? Some program or event you have?  Lawrence focused on kids and lack of meeting space for area non-profits.

6. Collect Great Stories. Many photos from snapshot day.  Collect quotes, testimonials, stories, pictures.  Example, LPL identified a woman who uses the library every Tuesday morning – it’s part of her routine.  Simple, but powerful, story.  Man who got his diploma 40 years after leaving high school with library computers.  Videorecording stories for capital campaign.  Homeschoolers, couples meeting at the library, gamers, etc.

5. Repurpose Content. Reuse stuff from snapshot day.  Use a professional photographer (maybe) to build a library of stock photos.  Stuff goes into the calendar once, and it gets reused for all the other calendars and the press release – write good content once and use it over and over again.

4. Be social.  Facebook, twitter, flicker – use and get Free PR.  Example, one tweet about friends booksale and it’s been retweeted.  Keep it up if you get into it.  Be in it to win it…

3. Get out of the Library. To get people in, you have to get out!  Health and wellness fair at the school, use volunteers (freestate comicon), international festival of cultures, KU volunteer fair.  Have a table cloth, swag, free pens, tattoos, bookmark and sample books, and candy.  Also creates organizational partnerships.

2. Market to your Staff  Promote within first! Have to market to frontline staff – they can’t share what they don’t know.  Includes advocates, as well.  Staff needs to be able to answer questions and sell programs.  A couple of days prior, remind staff.  Circ staff are going to help people sign up for an e newsletter and if they do good, they’ll earn free pizza.  “incentives work very well.”  Build a staff talent inventory!  Knitters, gardeners – build on their existing relationships (share this program we are having about knitting to your knitting friends).  Market through them.  Word of Mouth marketing.

1. Build Relationships.  Brand is a promise of what you’ll get when you come into the door.  Power of a cup of coffee.  Director of arts center, homeless shelter, chamber, city staff – share concerns and open up doors.  Get programs, cross promotional ideas.  Only a small percentage of folks really know about the Library.  Promote others on your social media, along with your own stuff.

  • If you have a little money to spend:
    • Advertise – weekly paper, summer reading in arts center, bought back page of parks and rec guide, and target market (ad space in high school paper)…TV if you have a lot of money.
    • Buy promotional items – pens, tattoos, t-shirts, fans “I’m a fan of the library,” LPL was all over the Lawrence sidewalk sales b/c of the tats and fans.  (Use baby-wipes to apply temporary tats.)
      • Make relationship with your local promotional supplier (Snap Promotions in Lawrence).  $4 t-shirts bought for staff and volunteers and could have sold.  Summer reading finale had t-shirts on sale for $5…and onsies for the babies.
      • Money from Friends group.
      • Don’t forget to GIVE THEM AWAY.
      • Janway, too.
    • Hire a Graphic Guru.  Grant? Build in money for a professional graphic designer.  Logos.  LPL hired Billy Pilgrim.  Red square logo with white dot (where Library is located in Lawrence).  “Your spot…”
  • Bite-sized Marketing from ALA and Doing Social Media So it Matters 
  • Discussion: Have a competition for a new logo, silk-screen your own t-shirts (program and product)
Children and Code Adam – Diana Weaver, Vickey Long and Jenne Laytham
  • Stolen Life – about abduction, currently an Amber alert for a missing 10 month old in KC.
  • Lost children, stolen children – what do you do if it happens at the Library??
  • Free Kit provided – “Emcor Taking KidSafety to the Street” – started by a group of Walmart employees – In memory of Adam Walsh (1981).
  • Monthly dry-run or test – self explanatory, with a film!
  • Predators go where children are – crowded, parents are distracted…Code Adam – John Walsh co-sponsored of National Center of Missing and Exploited Children.
  • Code Adam – Easy to implement 6-step program to locate missing kids and reunite them with their kids.  Time is critical – immediate response.
    • Grassroots – Crawfordsville, IN – Obligation to take care of customer’s children
    • Kids get separated, distracted, bored, shiny – lots of reasons
    • To find the child: 1. detailed description of the child. 2. Page “Code Adam” with that descriptions.  Employees monitor exits. Checking likely areas for hiding/toy section/restroom 3. Call the Police if child not found in 10 minutes. 4. If child is located, verify identity. 5. Use reasonable efforts to delay departure of adult accompanying child – don’t put yourself in risk.  Write descriptions, tage number, direction they’re going.  6. Cancel the Code Adam.  File a report.
    • Great public service – important to community.  Great return on investment.
  • What do you do when the children answer “No” when asked, “Is this your parent?”  Hard to NOT intervene – get the descriptions – let the parent interfere.  Have the parent at the front of the library.  Don’t want to endanger the child by being a ‘hero.’
  • If you participate, you get a window decal, and poster for your office.
  • Basehor developed their own.  Page as soon as you get name and age.  Assign folks to go to each section and announce, if you don’t have a paging system.  One person with parent, one person at circ desk, everyone else goes and looks!
  • Role playing at staff meeting (and at NEST).  Tee hee – because I’m blogging, I don’t have to act.  Woot.  Found Vickey’s daughter Teddy in 3 minutes!  Make the activity ‘fun’ – but it still practices the skills!
  • Having this in place helps calm the parent.  Old person with memory issues – they can disappear, too.
  • Get a copy of the sheet – laminate it, put it at each help desk…where it can be found.
  • Would having the decal in your window be a deterrent?  Maybe.
  • Greeting everyone who comes in the door also deters predators.
  • How would you tailor this to a one-person?  Go to entrences, then scan.  How close is law enforcement?  Call support from neighboring business?  Coordinate a neighborhood code adam in super small communities.  Get your regulars to help you.
  • Practice it – go over it – use it or lose it.  Quarterly, along with how to use the fire extinguisher.  If you haven’t done it, when stressed you blank!
  • Also to increase awareness and observation.  Overall emergency preparedness.  Do you have Policy and procedures to help?  Seizures, stroke, whatever…  CPR training.  Step 1. “Call 911” (for most emergencies)
  • “Attention Staff, this is NAME. We have a Code Adam” – that way the garbles at the beginning aren’t so important.
  • Do you advertise the name of the child?  If the abductor doesn’t know it, have you just given them the name?  Use your own judgment.  Basehor does ask and broadcast the child’s name.
  • Take advantage of your small space and just announce it.
  • Holton Story – Bomb scare downtown Holton.  Library wasn’t asked to evacuate, so they stayed open and tuned in to WIBW (online) or cable/TV.
  • Tornadoes – what do you do?  Bathrooms?  Some don’t want to leave.  Took kids to the police with the staff in personal cars.  Weather radio.  Have a policy about what to do during Warnings.  FEMA shelter libraries have restrictions and additional responsibilities.
My Turn to Present – Kete and Local History
Evening Entertainment – Improv and Book Trivia (we tied…it was fun)
Photos (taken by Connie Weber…I stole them from Richmond Public Library FB page)

Bonnets and Bodice Rippers

Romance Readers Advisory | NEST September 12, 2009 | Reposted December 15, 2010

I’ve been asked to present a breakout session at the NEST fall retreat on my favorite genre: SMUT!

New! – Bookmarks that you are FREE to CHANGE, print, distribute.
(All praise goes to NoveList and their wonderful Read-Alike articles and Kaite Stover for her stamp of approval.)

Of course, I’m going to do some research to expand my horizons beyond Regency with the help of NoveList.  I figure I can keep some of the articles I find here for future reference, but first, I’d like to pay my respects to the Godmother of Romance, Jane Austen.  Long live Pride and Prejudice

  • Getting up to Speed in…Romance by Joyce Saricks – if you’re in Kansas, you have free access to NoveList thanks to the generosity of the State Library.  Joyce mentions a few authors I’ve read (Jennifer Crusie, Diana Gabaldon and Susan Elizabeth Philips), along  with a few I haven’t (Judith McNaught and Nora Roberts).  A good (copyrighted) article that I have found very helpful.
  • Romance Reader’s Advisory, Part 1 and Part 2 and Part 3 by Jennifer Brannen
    • According to the Romance Writers of America, “Two basic elements comprise every romance novel: a central love story and an emotionally-satisfying and optimistic ending.”  Happily ever after, that’s what I’m talking about.
    • She quotes some statistics from Corona Research that basically say MEN read romance…who knew?
    • Part two talks about Readers’ Advisory interviews – be respectful and find out what the appeal is.  I started out reading contemporary but once I discovered Mary Balogh and intricately tied cravats…I was hooked and haven’t looked back in about three years.
    • Part three goes into what makes Romance so much fun – all the sub-genres!  According to her catalog of sub-genres, I’m stuck on Historical, rather than Traditional, Regency romances where there’s more sex!

Enough with the Experts, here’s what I’m familiar with:

  • Fantasy/Sci Fi – Sharon Shinn’s Samaria series, Dragonriders of Pern by Anne McCaffrey and Diana Gabaldon.  I have long been a reader of what I call ‘thinly veiled romance.’  Juliet Marillier also writes some wonderful novel-length fairy-tales that are engrossing.
  • Contemporary Romance – Susan Elizabeth Phillips, Jennifer Greene, Jennifer Crusie and Janet Evanovich (the earlier books were steamier, but the tension between Stephanie and her men is still entertaining).
  • Historical Romance –
    • Eloisa James, Some of her books are set in Georgian England, so the costumes and manners are slightly different but as a professor of Literature, her writing is incredible.  Start with the Desperate Duchesses series.  She tends to include kids and animals in her stories and a hearty sprinkling of humor.
    • Julia Quinn, is laugh-out-loud funny and if you come for a large family, you’ll enjoy meeting all of the Bridgertons, from Anthony to Hyacinth, along with mother Violet.
    • Teresa Medeiros also writes novel-length fairy tales with humor and a good characters.
    • Lisa Kleypas is a new find for me, thanks to a blurb on an Eloisa James book.  I’m half-way through the first of the Wallflowers and so far, so good.
    • Mary Balogh‘s series featuring the aristocratic Bedwyns, especially Slightly Dangerous, is a series I read and re-read.  I have more difficulty getting into her newer novels, though.
    • Amanda Quick writes hard-cover novels and her newest series, the Arcane society, features metaphysics…thereby combining my two loves (smut and new age woo woo).
    • Elizabeth Lowell wrote a wonderful romance trilogy, Enchanted, set in medieval England.
  • Racier than what I normally read:  Lori Foster (erotica), Bertrice Small and Lora Leigh
  • Paranormal – Steampunk paranormal romance sub-subgenre: Gail Dayton, Gail Carriger (Parasol Protectorate series), Iron Duke by Meljean Brook and Steamed by Katie McAlister.  I want to read Gail Carriger – the stuff I read on NoveList about that series look GOOD – “funny, romantic.”


NEST 2010 – Notes, etc.

NEST 2010, 20 years!

(I love taking notes during workshops and this is an easy way to do that…so read if you’re interested or skim if you’re not.)

2009 Best Small Library in America Award – Union County Carnegie Library

Nancy E. Rosenwald – Library Director at the time of the award.  Union, South Carolina

Librarians as Change Agent

  • 1905 Carnegie library
  • Staff of high school graduates with retail experience, high school students and volunteers – now, 3 members are getting Library degrees!
  • Nancy philosophy time:  Librarians must be the agent of change within their community.  We serve the people in our communities and can provide assistance during difficult economic times – we are valuable!
    • First responders to community’s lifelong information needs (and technology, job-seeking, and entertainment needs).
  • Union County, South Carolina – only library in the county, rural population of 29,000, bookmobile serves 7 additional textile mill villages (100-150), 105 year old building with high maint. costs, and each year at least one big area is sacrificed (raises or technology or building maintenance)$.52 per capita!  ouch.  High unemployment, obesity, high disabled…and the library still flourished!
  • Where did they start? Who used the library and who did not?
    • Nancy sought out lovers and haters (nosy Yankee with no manners, so she could ask personal questions).
    • Examples of what she heard: “No one spoke to my children when I brought them.”  “When I went to get a card, I was told my son had a book 3-years overdue.”  Staff who pointed.
    • Nancy made staff talk about things – problems, issues – and they finally acknowledged that the Library was not inclusive or kid-friendly.
    • Talked about the Mission – people leave with what they want!  Everyone committed to it.  And implemented it immediately – not some time in the future.  Staff who couldn’t commit, left.
  • Community responded positively, especially to better customer service.  Daily feedback.  Rewarding.  Children enjoy the library, etc.
  • So decided as a staff to apply for “Best Small Library” – How did they assess their accomplishments?
    • Focus on excellent service to all library users regardless of age, gender, race, ability or status
      • With teens, all staff have training, kids are expected to follow code of conduct, given 3 strikes, when asked to leave, left with “it seems you’re having a hard time following the code of conduct today, so I need to ask you to pack up your things and leave for the rest of the day, but we look forward to seeing you again tomorrow” – leave with an invitation.
      • Understand that teen brains are not fully developed, but they learn  quickly if they want to continue to use the library!
    • Programs and activities emphasize the historic library building and the county’s wealth of history including family genealogy
      • Everyone has someone connected to Union County!  Even this lady in Great Bend.
      • Picked the staff member who “hates genealogy less than others on staff” – Bernice was good with it.  Soon will be the ONLY certified genealogist in the state of South Carolina.  Her research generated over $50,000 in donations! (Wills, good experiences, gratitude!!!)
      • LSTA Grant to archive county cemeteries – database development.  Photographed, mapped, and tagged images of 3 cemeteries in the County.  State Library will be making access available on line to anyone.
    • Use of technology solve library communication and space issues, and to help county residents become participants in a technology-centered society
      • Used teens and Tech supervisor to train individuals, staff and small classes.
      • Staff blog/google calendar hybrid to communicate schedules and news.
      • Everyone went there daily in the morning, so news was spread effectively.
    • Commitment to the growth and well being of the community’s children by providing quality literature, dedicated service and exceptional programs with an emphasis on children’s increasing technology needs
      • TumbleBooks – ebooks for kids
      • A parent volunteer weeded the picture books, after complaining!  Worked great, circulation went up
      • Art Cart – available with crayons, markers, pencils and paper (Walmart donations and local art council) and a sign saying “Please draw and color” and display art on the walls.
      • Healthy snacks
      • Tutor workshops
      • Read to Me Cards (laminated) – grab a book and can go to any staff and hand it over to be read to!  Teens do it too – feel its the best program the library has.
      • Cooperative games to help build teamwork and to build bridges.  Many kids are exposed to kids for the first time at the library!
      • Every child at the end of spring, would have a Summer Reading packet (homeschoolers, too).  Kids could get up to 50 books to take home over the summer (log, suggested titles, bookmarks, calendar of events and instructions).  Logs collected the next school year.  Big presentation at school and kids get a book (provided by school) and the Library does a “make your own sundae Saturday” celebration.
      • Invited a band The High Strung that plays at libraries (good musicians), played on front steps, police blocked off the street, neighbors were informed, but ended up participating!
      • Most controversial program – snack program.  Kids left at library 3-8, with no food.  School lunch programs, and most don’t have dinner at home.  A staff member set up this program as part of her undergraduate degree.  Local stores and church donated gift cards provide snacks – crackers, PB, juice, fruit, etc.  Being adopted by other libraries in the state.
  • Library Use – increased dramatically and packed from open to close (down about 3 hours a week).  Visits up 167% from FY06 to FY09,  Circ up 32%, Computer use up 154% and Web site visits up 435%.
  • City pride – banners are still flying in Union.
  • We are in a profession that allows us to make a dramatic change in our communities.

Programming Lightning Rounds

  • Edible Books at Atchison library – Diana Weaver, Diane Trinkle and Amy Parton.  Displays set up for all 3 libraries – Atchison, Nortonville and Effingham – to promote their library services.  Chef Mike Davis demonstrated Fruit carving (learned via YouTube videos!) and they had a magician come in the afternoon.  Amy promoted via Facebook invites.  Diane Trinkle demonstrated cupcake decorating.  Voting done through cups, dollar store and bookstore prizes, many awards, brought in judges.  Schedule: 10 -3, carver, then Diane, then judging and magic show at 2 and awards at 3.  Used the NEKLS snow cone machine, too.  Cost: Not expensive to build an edible book, invited the community to participate and put up displays (not a lot of takers, but staff did displays and ‘edible books’).   Other ideas: Seattle Edible Books and Edible book wikipedia article.
  • Halloween Coffee House in Paola – Edgar Allen Poe-themed featuring a classical guitarist.  Opened up the main room of library – used battery candles, card tables, musician played in front of the fire place (too crowded), and they advertised using personalized invitations to folks who would ‘appreciate this sort of stuff’ and had 50 people come.  Having a poet and one-man-show this year “Born to be Mild” – intimate environment appreciated.  Friends furnished food, gourmet coffee shop provided coffee and the musician cost $200-300.  Centerpieces were donated books covered with faux Poe book jackets, candles and big feathers.  Friday night when normally closed.
  • Classic Film (Pride and Prejudice) – expose the inmates to black and white films.  Created a wikipedia study guide and made a trivia game – had a book club discussion of the movie and a copy of the book was the grand prize.  45 participated and requests for more.  Every Monday night for a year.  Now he gives bookmarks and some books.  Average attendance between 20-45, with a mix of silent, black and white and foreign films.  Highest – 70 in the library – for Alfred Hitchock Rear Window.
  • Jumpstart’s Read for the Record – Pearson Foundation – Oct. 7 with the book Ezra Jack Keats’ The Snowy Day.  Like one book, one state.  (Bonner Springs)  Used this as a way to bring in kids from daycares, etc. into the library.  Preschool Day, tied into Jumpstart, Library brought the headstarts a copy of the book, senior center donated a tote with songs, fingerplays, etc. to go with the book.  Had 300 kids come!  Did a tour of the bussed-in kids.  Library as a field trip donation with (poor) schools.
  • Bonner Adults – Spa Evening – Found “home spa treatments” on the Internet and bought the products needed to make your own remedies.  Food, new age music and stations, used zip-lock bags and pulled out relaxation/spa books.  15 attended.
  • Mary Cotton (Sabetha) – “Fantastic Friday” in October, activities sponsored by (missed this part).  Library did an “Arts in the Park” on the library lawn.  Newly renovated library has empty/blank walls, so local artists had their works displayed throughout the library.  Girl scouts did crafts with the kids, face painting, finger nail painting, basket weaving, duct tape art demonstration, etc.  1:30 to 4:30 and at end of day had a group picture on the lawn – spelled out the world “READ” with people and had it published in the paper.
  • Topeka – Trivia night once every other month.  250-300 show up and had to extend it.  100 questions asked of teams of 5-8.  10 rounds.  Pop culture, literature, appeal to all ages, Lissa Staley and Thadd co-prepare this.  Mystery-themed trivia night in November after Celebrate the Book conference.  9 years old – pay for prizes (mugs, etc. total of $10).  Exchange questions with other libraries that do this.
  • Effingham – Geocaching (high tech treasure hunt) with an explanation of geocaching (GPS units and/or smart phones) and found 4 sites in the town.  30 attended, including a few teens.  Picked up trash as they went walking through town.  University extension office may have GPS units available for you to use.   Add a geocache box to the library!  “Lettterboxing” – older than geocaching.
  • Open House to show off new paint.  Open House with a Shiver – Atchison is full of haunted houses, so inviting a couple that appeared on a ghost-themed tv show to give a presentation along with the producers The Sally House documentary.
  • Marilyn Daniels – – Organize and sign up for care packages and food delivery. “CareCalendar is a web based system to organize meals and other help for families during a time of illness or life changing event, such as the birth of a baby or death of a family member.”
  • Hiawatha – Culinary Quest Club – Cook and bring in foreign cuisine.  Next month is Greek.  Share recipes.  Stolen from Richmond (where they have cookbooks as a fundraiser).  Provide beverages and space.  Run off copies of recipes.  Took off with almost no work.  25-30 – families.  Sustainable club-approach with Susan Bryant coordinating.  Club decides the themes, library helps coordinate.  Everyone cooks a dish and brings is – pot luck.  No rules on it (Richmond says it has to be ‘authentic’) and bring sample-size portions.  Social, more than an educational, event.  Club-approach puts the responsibility on the patrons (Gardening, scrapbooking, etc.) – staff facilitates community-initiated programming.  “Sure, we love programming where the patrons do the work.”


Why do we Dewey?  Staff from TSCPL.  The Topeka library noticed a concern with non-fiction circulation using the traditional stack structure, so they created the Wing Committee to find a solution.  Neighborhoods, starting with Travel.

  • Problems with stack: warehouse of books, customers dependent on librarians, reactive, emphasis on finding specific titles
  • Goals: user experience, inviting, customers empowered, anticipate needs (use lessons-learned by helping patrons), browser AND title specific friendly (bookstore model, with item-specific call numbers, too)
  • How?: Displays in the stacks, improve organizing and HAVE some visual merchandising
  • Dewey arrangement – not user friendly and not browsable.
    • Bookstore option (common language and browser friendly, but hard to find specific books.  Hard to categorize everything.  Huge sections (cookbooks) need further breakdown
    • Better Signs option – easy, no major changes, but a cop out, and don’t want to make patrons wander
    • Combo option – Nonfiction Neighborhoods (stolen from another library) – Individual nonfiction collection that brings together like materials into one section, but still use DDC to gather materials and give a shelf address.  Like Genre collections, in fiction.  Smaller non-fiction collections.  Akin to parenting collections.  Takes a lot of planning and can be confusing at first.
  • Visual Merchandising – stuck with stack structure (lighting), so IMPROVED:  shelf headers, shelf labels, end cap signs, more face out displays, relevant art work and stickers on the books
  • Pilot: Travel Neighborhood – different section from rest of fiction, all travel-related materials, identified in the catalog, labeled, mostly 910’s, PLUS foreign language phrase books, hotels, RVs, traveling with children – also ‘weeded out’ non-travel books in the 910’s.  Had to do some re-cataloging and catalog clean-up.  Also made it possible to add shelf labels, like ‘Kansas’.  For User Experience: Web site, travel bag, travel t-shirt and photos.
  • Stats: 3,000 items, 3 months to complete project, 1 year to complete the full inventory and 17% increase in Circs, while NF circ went down 5.3%.
  • Other Neighborhoods: Health and True Crime.
    • Health more complex, worked with community partners, got media coverage.   Endcaps have small signs and display shelving (based on themes, similar titles, last-chance-before-weeding books).  HealthFocus in a Bag – stress, diabetes, etc.  Showcase community assistance and health information pamphlets near the collection.  Stenciled art on wall to merchandise the collection and a wall-monitor with digital slides made using picnik.
    • Pilot project with Stormont Vale and St. Francis HealthCare systems to provide health literacy training for doctors, nurses and the community.  Library made their own pads that doctors/nurses used – “Information Rx” – ask a librarian to help you find more information about…”  Then there are 4 Web sites and a place to write book/site recommendations.  County Coroner “Loves” these pads to help explain to families what happened to their recently deceased.  Health use went up 35.7%, NF went up 9.8% from Oct ’08 to Apr ’09.
  • Other Neighborhoods: Jobs and Careers, Education and Testing,  Home Improvement, Lawn and Garden, Business and Investment, Crafts, Collectibles, Weddings, Humor, Writing and Pets.  Neighborhoods can be a way to get $$ from outside organizations, from community partners who are excited by the ‘new’ neighborhood.
  • Applying this mode to children’s picture book collection.

Leaning Express – Heather Braum

  • Interactive online learning platform provided by the State Library of Kansas
  • Works at all public libraries and home, but some schools/universities have difficulty accessing
  • Tutorials, computer skills, tests, college prep, citizenship, etc.
  • Videos are not narrated
  • Instructions for adding a link to your KLOW site provided as a handout (ask Heather)
  • Promote with local schools – test prep, college prep tests (ACT, SAT, etc.)
  • Training Webinars upcoming – Sept. 23 and 30
  • Funding for this service?  Where, how long, what source, ever at risk?
  • Practice tests for civil service, cosmetology, CDL, Electrical, Military, AVSAB
  • Computer skills – MS, Adobe, WordPerfect, Operating systems
  • Job and Career Accelerator (video tutorial with sound), includes Resume builder and includes an occupation matcher and “in demand” occupations
  • The resume builder is really good – simple, step-by-step and you can save or push to Google doc.
  • Homeworkkansas is still around –
  • Brainstorm Ways to Use This in the Library:  Placeholder in the stack (fake book in stacks pointing to this web site – idea, use an empty VHS case with a custom-made ‘book jacket’), Facebook, Web site, Back to school, Present at teacher in-service (or have them in the library for a tea or luncheon).  Other ideas: Encourage adults to take the citizenship test on the 4th!, homeschooler programs, school newsletter – post success stories.
  • Update: Funding is through ILDP grants, the contract is year to year, funding is in the budget for the next year but has not been approved yet (courtesy the State Library chat reference).

Collection Development Panel

  • Standing orders and patrons – Diana’s favorite sources for Collection Development
  • Half of what Diane buys is used – Amazon!
  • 41% Baker and Taylor discount. Eric also buys from Amazon, because they have 46-60% discounts.
  • Buying trips to half-price books (audiobooks bought here for 1/4 the price of recorded books)
  • Genre v. Author standing orders
  • Books lists from NPR, Oprah, People magazine, KC Star, Fiction-l list serv
  • Amazon reviews as peer reviews, Wish list for patron suggestions, $3.99 shipping on a $.01 book (cheap and pay attention to seller ratings).
  • B&T Booking ahead is free, also
  • Half-price books have inexpensive Sci-Fi and Westerns
  • Use smart phone to check NExpress and Amazon to see what’s already in the system and/or a ‘good deal’
  • Second hand stores (new children’s books) and garage sales
  • Buy video games from locals (not a Fence…) – make parent come in with child before buying
  • Big Lots – post Thanksgiving sale, you can get cheap TV series DVDs, new DVDs, etc.
  • Book Club brochures – put yourself ‘on demand’ not standing order, and you can receive and use the book club brochure for CD (Sci Fi – I used this trick, too)
  • – $3.99 per year (100 items), then it goes up.  Purchase with credit card.
  • Leased collections – NEKLS new fiction, audiobooks at Sabetha and Oskaloosa
  • – You can BUY books with free shipping
  • Audiobook Future – People still use CDs, playaways are gaining popularity (but not available used), still circulating well – transferable, easy to use, use in car, etc.  Moving towards downloadables.  Will we be locked out, due to DRM issues?
  • Cool Kids Read – site for ‘tween’ titles
  • Library YA sites
  • Some publishers will increase the discount on regular print edition after you purchase the large print
  • The idea of “Turn” – inventory management tool – run reports to see how/if a collection is being used.  A possible new statistic.  “Chunk” the collection, continuous weeding – ‘moving things out of the inventory that aren’t moving’ – How many times does a book need to circulate to have ‘earned it’s worth’
  • Global edit training (to do)
  • Look at YA trends – series that build in popularity (Hunger Games, for example) and word of mouth
  • Betterworld book donations can be requested to be sent to Kansas libraries (says Diana)
  • Idea: Open up the Wish List or create a Gift Registry to encourage Patron donations (Brenda’s idea)
  • Need name of helpful Amazon customer service rep Diana worked with who helped her set up a corporate account

Tech Lightning Rounds

  • picnik
  • xtranormal – examples on Bonner, Hiawatha and Effingham sites (using an embed link)
  • – cheap, cheap technology/software (including Quickbooks for $40)
  • kidoz – up through late elementary – it’s a product that takes over the computer and provides restricted access to games and sites (free)
  • Google apps – Folders can be color coded
  • screencast-o-matic
  • Layouts of furniture – diagrams of computer network – flowcharts –
  • Tech Toybox – woot