Heather tweeted a link to Seven Qualities of Highly Effective Technology Trainers from Doug Johnson’s Blue Skunk Blog, which I just added to my reader. These points are so right on and here’s the funny part – they’re pulled from his book The Indispensable Teacher’s Guide to Computer Skills (1st ed), published in 1997!
The Seven qualities – you’ll have to visit the blog post to get the full deal:
- WIIFM (What’s in it for me?)
- The problem is on the desk, not in the chair
- No mouse touching
- Great analogies
- Clear support materials and advanced planning
- Knowing what is essential and what is only confusing
Judging from the comments, numbers 3 and 7 are the hardest for most tech trainers to follow, including me.