Again, I really do like this journal. Steven Slavick wrote the feature article, “Problem Situations, Not Problem Patrons” (p. 38) and it’s very good. Reminds of the lessons we learned from Warren Graham, author of Black Belt Librarians. That was one of the better NEKLS continuing education events (packed house).
There’s a good blurb about having a “PIC – Person in Charge” on page 37…oh, it’s advertising a PLA preconference.
Needless to say, good stuff.